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A Billing System Bug Evicted 400,000 Sleeping Users From Their Virtual Homes Overnight and Rented Their Properties to Strangers — Both Parties Have Been Billed

GT
GlitchTrace
Mar 28, 2026 · 2:05 PM EST
5 min read
A Billing System Bug Evicted 400,000 Sleeping Users From Their Virtual Homes Overnight and Rented Their Properties to Strangers — Both Parties Have Been Billed

Between 1 AM and 3 AM this morning, a recurring billing cycle script misread 400,000 active lease statuses as 'lapsed' due to a daylight saving time conversion

Between 1 AM and 3 AM this morning, a recurring billing cycle script misread 400,000 active lease statuses as 'lapsed' due to a daylight saving time conversion error. All 400,000 properties were immediately re-listed and rented to available users on the housing waitlist. When the original tenants logged in this morning, they found strangers in their homes, their furniture in temporary storage, and a $9.99 'relocation processing fee' charged to their accounts. The replacement tenants — who have done nothing wrong — are also being billed for their first month. MetaCity housing support has confirmed both bills are 'technically valid under current lease terms.' The bug has been patched. The strangers have not been asked to leave. Legal has issued a statement saying the situation is 'being reviewed.'

MIncident Timeline

  • Server: Neo-Tokyo Shard #7
  • Author: GlitchTrace
  • Patch Version: 3.2.1
  • Status: Ongoing investigation

Sources inside the platform have confirmed that what began as a minor technical anomaly rapidly spiraled into one of the most-discussed incidents in metaverse entertainment this year.

Developing Story

As of press time, no official statement has been issued. The situation continues to develop — MetaCelebrityNews will update this story as more information becomes available.

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